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General

-- Rewards & Incentives Questions --

  • Will I be required to fill out forms regarding use of reward dollars?
  • Why is my card not working?
  • Why can’t I use my card at this doctor?
  • Do reward dollars have to be used by the same member who earned them?
  • Can Blue Rewards dollars be used on dental or vision expenses?
  • Can reward dollars be used out of network?
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-- General Questions --

  • If a member of my family has a BlueCross policy through their employer, can they join Blue Rewards too?
  • Can each member on my policy earn reward dollars?
  • What are the wellness activities that qualify for reward dollars?
  • How does the Blue Rewards program work?

Questions or issues with your card? Call our myFlexCard Member Services line Monday-Friday

from 8 a.m. to 8 p.m. Eastern Time (ET) at 1-800-480-6876 (TTY 711)

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